RemitPals is a
remittance service (Money Transfer) that offers you the possibility to
send money to family, friends and bill payments in several countries
around the globe. We currently process money transfer to African
countries, Europe, Asia, North America, South America and the Middle
East. Our service is dependable, affordable and secured.
You can send money by using the following methods and depending on the
beneficiary’s countries, you may choose either bank account, cash
pick-up or mobile collection option.
ONLINE – Register on our site and submit your transactions details
CONTACT US – Call us and we will process your money transfer order.
Amount – Enter the amount you want to transfer in the system calculator to get receiving amount and commission.
Beneficiary Details – Provide your beneficiary’s name, full address, account number, bank name and mobile number.
We may also need Swift, Iban, Route number and full bank address for some countries.
Pay
– Once all the transfer details are entered, you will be prompted to
make a payment using our secured payment page. We accept all major card
brands and different alternative payments.
To be able to use our money transfer service, you must be registered with us.
ONLINE – Click on Get Started
at our site and fill the details as required. You will receive
instantly an email to confirm your registration. Click to login, you may
be required to change your password and provide us with more details
just before your first transaction.
In fulfilling our obligation as a regulated business and to provide you
an effective service, we employ the service of third party provider to
perform a basic check on all our customers to verify their name and
address, where this is not possible, we will require you to send us a
copy of your ID, passport or driving licence and a proof of address.
Once we confirm
your payment, our system will process your order immediately, if
transaction is passed positively via our AML control, funds are
available instantly in your beneficiary’s bank account or may take up to
5 days in some countries if we process via Swift system.
You can always check the status of your transaction at any time, we
would always inform you if there is any issue with your transaction.
Funds are paid
out in the local currency of the beneficiary’s country. It may be
possible to pay out in USD for some countries, you will be able to
select the pay-out currency when you initially submit your order.
For cash pick-up
remittances, the location and other information necessary for collection
will be given at the point of order. We do display the location point
of collection for the countries that offers cash pick-up on our site.
Bank account transfer and Swift transfer payment will be credited directly into the beneficiary’s account.
You can send up to £8,000 in a single transaction.
We will require you to provide us with a copy of your ID and proof of address on all transactions as part of our AML policy. If you send above £5,000 at any time, we will request for a proof of Source of Fund in addition to your ID and proof of address.
Yes. We will only
be able to cancel your transaction if we have NOT process your
transaction. Since our system process transactions instantly to some
countries, it may however NOT be possible to retrieve such transaction
and therefore we cannot cancel such transaction.
Security of
customers data are paramount to us. Our site is secured by digicert
using extended validation (EV) which means that every transaction
details are processed securely and all information are sent encrypted
between the servers. The green url address bar gives you the confidence
that our site is secured.
